01
Accountability
We never abdicate our responsibilities to you. One contractor, one point of contact, no unknown third parties.
10.01/80 Mount St, North Sydney NSW 2060
service@mackcc.com.au
We call back within 2 hours
About Mack
Sydney commercial cleaners you can actually rely on.
Mack Commercial Cleaning is a North Sydney-based commercial cleaning company. We look after offices, strata buildings, retail, education and medical sites across Greater Sydney, with a team we hire, train and stand behind.
- 100% directly employedZero subcontracting
- Hotel-trained teamHospitality-grade standards
- Photo report every visitTime-stamped proof
- Based in North SydneyServicing Greater Sydney
Our Story
Commercial cleaning, done the way it should be.
Not many people get excited about cleaning. We are different. We built Mack around a simple belief: the people who clean your building should be people we know, trust and are accountable for.
Most cleaning companies our size do not employ the people who clean your space. They subcontract the work, sometimes multiple layers deep. We do not. Everyone in a Mack shirt is our employee, on our payroll, at the full Modern Award, with superannuation and workers compensation.
That one decision is why the same trusted faces attend every visit, why our standard can actually be enforced, and why you always know exactly who is in your space.
- Facility managers
- Strata & property managers
- Business owners
- Councils & builders
North SydneyLocal team, Lower North Shore focus.
We help facility managers, strata and property managers, and business owners keep their spaces clean, compliant and complaint-free, with a team that takes pride in the work and a standard you can hold us to.
Our promise to every clientWhat We Stand For
Four values that shape every clean.
They are not words on a wall. They are the reasons clients stay with us, and the standard our team is measured against.
02
Consistency
The same trusted faces attend every visit, so your site is cleaned by people who know it.
03
Transparency
Itemised for your bespoke space, not some opaque headline price, and photographed proof after every service.
04
Respect for our people
Full Modern Award wages, superannuation and workers compensation for every team member. Doing right by them is how we do right by you.
Every Mack cleaner is
- On our payroll
- Paid the full Modern Award and full employee benefits
- Covered by workers compensation and all required insurances
- Trained to hotel standards
Our People
Hired from hotels, not the general labour pool.
Hotels live and die by presentation. That is where we find our people, and you will notice the difference in standards from the first visit.
An eye for detailThe finishing touches that make a space feel looked after.
Discreet in occupied spacesComfortable working around tenants, staff and residents.
Presentation standardsLobbies, amenities and common areas presented to impress.
Responsive serviceAd-hoc requests handled quickly and without fuss.
Proof Every Time
You should never have to wonder if it was done.
After every service you receive a post-service report with time-stamped photographs. It makes it easy for you to hold us accountable, and easy to report back to owners, tenants and committees.
- Cleaned to your scopeYour dedicated team works through the agreed scope of works.
- Photographed and time-stampedKey areas are photographed as the work is completed.
- Reported to youA post-service report lands in your inbox after every visit.
Post-service report
Completed
- Reception & lobby
- Kitchen & breakout areas
- Washrooms cleaned & restocked
- Bins emptied & recycling sorted
Report sent to your facility manager
Track Record
Our standards have already been tested.
We do not ask new clients to take our standards on faith. Others have tested them already.
Preferred, vetted contractor
Mack is a preferred and vetted contractor to X Commercial, one of Sydney's leading commercial property groups.
Voted in by owners
Our strata cleaning contracts have been voted in at body corporate meetings by the owners themselves.
Trusted by local councils
We have completed multiple jobs for local councils, including community facilities in Waverley.
X CommercialCommercial property
Waverley CouncilLocal government
NetstrataStrata management
BuiltConstruction
We have been working with Mack for several properties under management and have always found their service to be reliable, consistent, and of a very high standard. Their team is professional, responsive, and attentive to detail, ensuring that our properties are always well-presented for tenants and visitors.
DM
Daniel Makerry
X Commercial
Get In Touch
Let's talk about your site.
Meet the team, see how we work and get a transparent, itemised quote. Tell us a little about your site and we will take it from there.
We call you back within two hours.
Request a free quote
No obligation. No lock-in pressure. Just a straight answer.